August 2008

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Changing Careers – Ultimate Tips For Success

Analyze the Reasons for the Change
Deciding to change your career isn’t something that happens all of a sudden. It is something that is the culmination of long contemplation on the possible effects and after effects of the change. The crux of the issue, however, remains that whatever you wish to pursue post-change should be something [...]

Six Sigma Training For Software Implementation Projects

The application of Six Sigma in software development projects is well known, but the utility of Six Sigma for software implementation projects is also worth a mention.
Software implementation projects commonly have the recurring problem of going off-track with regard to target implementation dates, as well as other problems. This is the point where Six [...]

Road Map For Six Sigma Trained Green Belts

Green Belts are those employees of the organization who undertake various Six Sigma activities part-time, under the guidance of the Black Belts and work towards achieving the objectives and goals.
The Six Sigma trained Green Belts undertake short projects that do not require extensive training. Some organizations are now training the Green Belts for two to [...]

Process Ownership Is Vital To Six Sigma Project Success

They may be team leaders, managers or others relevant to the process, but may not be in leadership positions. They have very good knowledge about the process and its critical areas. They are an integral part of DMAIC and DFSS projects.
The solutions brought in by the improvement team are handed over to the process owners.
Roles [...]

Improving Help Desk Functions by Using Six Sigma Training

Service desks functions are highly customer oriented. They are in a position to understand the voice of the customer and have the data required for Six Sigma projects.
Areas for application of Six Sigma Training:
-Customer complaints: Help desk operations in themselves are about problem resolution for customers. When a customer faces a situation that requires the [...]